The General Administration of Quality Supervision, Inspection and Quarantine (AQSIQ) said that it found faulty video cards in the Pavilion DV2000 and Compaq Presario v3000 laptops that exhibited overheating, crashes and black screens.
Six other models including the HP541 suffered problems with their screens, but the report did not say how many computers were affected overall according to Reuters.
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Related links:
– T3’s review of the Apple MacBook
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Some 170 people filed complaints over faulty HP laptops, with their lawyer saying the problems dated back as far as 2007. Their case prompted the quality investigation.
The report also claimed that in handling the complaints, HP did not give customers a guarantee of a refund, replacement or repair.
HP have said they are aware of the AQSIQ’s findings and were working to address them and meet Chinese consumer’s concerns.
Link: Reuters
