Hi Jerry,
Whether or not you use Firefox shouldn’t have anything to do with this. Have
you run services.msc and tried starting or restarting the volume shadow
service?
—
Best of Luck,
Rick Rogers, aka "Nutcase" – Microsoft MVP
http://mvp.support.microsoft.com/
Windows help – www.rickrogers.org
Vote for my shoe: http://rick-mvp.blogspot.com
"Jerry" <> wrote in message
news:OqwPL%…
>I am using firefox and up until yesterday my backup and restore always
>worked perfectly. Now it refuses to backup and has erased all restore
>points, saying I have error 0x81000202, which means my volume shadow copy
>doesn’t work.
>
> How can I fix this?
>
> Any comments or suggestions greatly appreciated.
>
> Thanks,
>
> Jerry
>
