subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?
Has a(another) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?
Is Automatic Updates enabled & working (as far as you know)?
SuperJX wrote:
> Running Vista x86 sp1. The Windows Update UI has been sticking on the
> "Checking for updates…" screen whenever I tell it to check for updates
> since early June. Each time it shows the green bar, but never gives a
> result set or an error message. Figured I’d wait until Win7 to bother
> with
> it, and ignore the warning that Windows can’t check for updates from the
> task bar, but now my Zune drivers are stuck and I need to run update for
> new ones. Funny thing is that there have been Defender definitions and
> .net
> framework updates successfully installed by the automatic update process
> over the last few months according to the update history. But when I
> select "Installed Updates" from the Windows Update left nav bar I get zero
> results.
>
> Tried manually installing the Windows Update client via KB support article
> 949104 (http://support.microsoft.com/kb/949104), after stopping the BITS
> and
> Windows Update services, but it fails to install with a "Windows Update
> Agent Installer Fatal Error– Windows Update Agent Installer encountered
> unrecoverable error." Also tried Microsoft Fixit 50202 on normal settings
> and had no noticeable change.
>
> Suggestions for things to try next? Or other information that is needed
> to
> diagnose?
>
> Thanks!
