"RickB" <> wrote in message
news:379C256C-35F6-48B0-8F6A-…
> Recently installed VISTA SP2 on my laptop. Now, when I try to shutdown it
> restarts instead into the "Windos did not shutdown properly. Would you
> like
> to start in Safe Mode or Normal Windows."
>
> I restart in Normal Windows. As soon as it’s done restarting I try
> shutting
> down again. MOST of the time, this second attempt will shut the computer
> down…but not always.
>
> I don’t have a clue where to start.
>
> Thanks, Rick
news:379C256C-35F6-48B0-8F6A-…
> Recently installed VISTA SP2 on my laptop. Now, when I try to shutdown it
> restarts instead into the "Windos did not shutdown properly. Would you
> like
> to start in Safe Mode or Normal Windows."
>
> I restart in Normal Windows. As soon as it’s done restarting I try
> shutting
> down again. MOST of the time, this second attempt will shut the computer
> down…but not always.
>
> I don’t have a clue where to start.
>
> Thanks, Rick
Your computer is crashing upon shutdown and you have it set (by default) to
automatically restart.
Go to Computer | Properties | Advanced System Settings | Startup and
Recovery
Remove the check from "Automatically Restart".
Now when you shut down the computer you will get a blue screen that "may"
indicate where to look to solve the problem.
—
Richard Urban
Microsoft MVP
Windows Desktop Experience
